Terms and Conditions
Please read these terms carefully before using our services
Acceptance of Terms
By registering, shipping and receiving services from NShipholic Logistics you (Customer) agrees to these Terms & Conditions. These terms govern all services provided unless otherwise agreed in writing.
Services Provided
NShipholic Logistics arranges transportation, custom clearance, warehousing, and delivery of goods. We act as your logistics provider but may use third-party carriers, agents or contractors.
Customer Responsibilities
Provide accurate and complete shipping information including ( declared value, contents, weight ).
Ensure goods are properly packaged and labeled.
Comply with all import/export laws and regulations.
Pay all fees and charges related to shipment.
Failure to provide correct information may result in delays, fines or refusal of services.
Prohibited & Restricted Items
We do not accept shipments containing:
Hazardous, illegal, or prohibited materials under Jamaican or International Laws.
Cash, jewelry, or high-valued items unless declared and pre-approved.
Perishable or fragile goods unless properly packaged and insured.
NShipholic Logistics or its partners is not liable for shipments in violation of these restrictions.
Delivery & Shipping Times
Estimated delivery dates are Not Guaranteed. Delays may occur due to customs clearance, weather, strikes or carrier issues beyond our control. We are not responsible for consequential or financial losses caused by delays.
Insurance
Customers are encouraged to purchase additional insurance at the rates provided. Claims for loss or damage must be submitted in writing within 5 Days of Delivery.
Liability Limitations
NShipholics Logistics is not liable for:
Indirect, incidental, or consequential losses eg.( loss of profit, business delays).
Damage by improper packaging, inaccurate documentation, or prohibited items.
Delays outside our control eg.( Customs, natural disasters, carrier disruptions).
Maximum Liability is limited to the declared value or insured value of the shipment whichever is lower.
Charges & Fees
Customers agree to pay all applicable shipping charges, surcharges, customs duties, taxes, warehousing fees, and penalties. Unpaid balances will result in with-held delivery until settlement.
Claims & Disputes
Claims must be submitted in writing with proof of value. NShipholic Logistics reserves the right to investigate before settlement. Any disputes shall be governed by the laws of Jamaica and resolved through arbitration/mediation before the courts.
Right to Refuse Service
We reserve the right to refuse or cancel shipments at our discretion, including those in violation of these terms.